Today started with a visit to my Mini dealership

a screw in the tire

time to anguish? no, lets roll

its simply a tire

then something beautiful happened

on my ride to Whole Foods to be dropped of to do some work

a amazing conversation with my generous driver

turns out this young gentleman is in fact a LINCHPIN at heart

coming up excitingly and describing to me a idea he had to say THANK YOU at the end of customers service experience

Mini should listen up

This is not a COG

I expressed as much to him

wow, see, awesome, generous people are all around us

Embrace it

Tell them

Its OUR DUTY

ITS THEM WE NEED

and

WE NEED THEM NOW

if you live in or near southern New Jersey its Mini of Mt. Laurel and the young Linchpin is Anthony!

Thank you Sir!