Today started with a visit to my Mini dealership
a screw in the tire
time to anguish? no, lets roll
its simply a tire
then something beautiful happened
on my ride to Whole Foods to be dropped of to do some work
a amazing conversation with my generous driver
turns out this young gentleman is in fact a LINCHPIN at heart
coming up excitingly and describing to me a idea he had to say THANK YOU at the end of customers service experience
Mini should listen up
This is not a COG
I expressed as much to him
wow, see, awesome, generous people are all around us
Embrace it
Tell them
Its OUR DUTY
ITS THEM WE NEED
and
WE NEED THEM NOW
if you live in or near southern New Jersey its Mini of Mt. Laurel and the young Linchpin is Anthony!
Thank you Sir!
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